Topic: digital employees

The Shift from Assistant to Architect For the last three years, we’ve treated AI like a high-speed intern: reactive, prompt-dependent, and prone to "workslop." But as we enter February 2026, the industry has reached a definitive tipping point. We are moving beyond the era of the chatbot and into the Agentic Layer—a world of autonomous digital employees that don’t just suggest, but execute. This guide has been updated to reflect the massive structural shifts announced this month by Salesfor...